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2017 KIA SORENTO — Complaint #1917248

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NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR filed August 8, 2023

NHTSA complaint #1917248 (ODI reference 11537279) concerns a 2017 KIA SORENTO and was filed on August 8, 2023. The owner reports the failure occurred on June 13, 2022. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system: radar, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar forward collision avoidance: sensing system: radar failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 KIA SORENTO
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
State
California
Mileage
65,000 mi

Complaint Description

The contact owns a 2017 Kia Sorento. The contact stated while starting the vehicle, the message "Assist Emergency Braking Disabled - Radar Blockage" was displayed. The vehicle was taken to the dealer, but no failure was found. On one occasion while driving 65 MPH, the headlights shut off and an unknown warning illuminated. The contact stated that after several minutes the warning light disappeared, and the headlights returned to normal functionality. The vehicle was taken to the dealer and the contact was informed that the cameras were updated; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

Complaint Details

NHTSA Complaint ID 1917248
ODI Number 11537279
Date Filed August 8, 2023
Failure Date June 13, 2022
VIN 5XYPH4A59HG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.