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2015 CHEVROLET CRUZE — Complaint #1914015

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NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed July 28, 2023

NHTSA complaint #1914015 (ODI reference 11535073) concerns a 2015 CHEVROLET CRUZE and was filed on July 28, 2023. The owner reports the failure occurred on May 27, 2023. The vehicle had 107,392 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 CHEVROLET CRUZE
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
State
North Carolina
Mileage
107,392 mi

Complaint Description

The contact owns a 2015 Chevrolet Cruze. The contact stated that at start up, the key was placed in the ignition however, the vehicle failed to start. The contact stated that she attempted to start the vehicle another time and the vehicle started. The contact stated while driving at an undisclosed speed, the A/C unit inadvertently turned on, but there was no air coming through the vents. The contact stated that she was able to drive to work however, after getting off work, she attempted to start the vehicle and the vehicle failed to start. The contact attempted a second time and the vehicle started and performed as designed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle would be kept overnight. The contact was then informed by the dealer that the vehicle had been diagnosed and that the communication and power issue were not receiving any voltage. The contact was then informed that a message was displayed on t

Complaint Details

NHTSA Complaint ID 1914015
ODI Number 11535073
Date Filed July 28, 2023
Failure Date May 27, 2023
VIN 1G1PA5SH6F7

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.