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2022 JEEP WAGONEER — Complaint #1913788

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NHTSA Complaint about SEATS:FRONT ASSEMBLY:POWER ADJUST filed July 27, 2023

NHTSA complaint #1913788 (ODI reference 11534916) concerns a 2022 JEEP WAGONEER and was filed on July 27, 2023. The owner reports the failure occurred on July 21, 2022. The vehicle had 4 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as seats:front assembly:power adjust, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WAGONEER cohort independently describe similar seats:front assembly:power adjust failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 JEEP WAGONEER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 JEEP WAGONEER
Component
SEATS:FRONT ASSEMBLY:POWER ADJUST
State
South Carolina
Mileage
4 mi

Complaint Description

The contact owns a 2022 Jeep Wagoneer. The contact stated that upon entering the vehicle, she found that the pre-programmed driver seating position had been inadvertently reprogrammed, defaulting to the factory settings. Occasionally, the seat positioning would be reprogrammed erratically, preventing entry into the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a software update, but the failure reoccurred. The vehicle was taken back to the dealer, who then replaced the seat control module, but the failure recurred and had become a regular failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4.

Complaint Details

NHTSA Complaint ID 1913788
ODI Number 11534916
Date Filed July 27, 2023
Failure Date July 21, 2022
VIN 1C4SJUAT1NS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.