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2014 CHEVROLET TRAVERSE — Complaint #1913672

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NHTSA Complaint about SEAT BELTS:PRETENSIONER filed July 27, 2023

NHTSA complaint #1913672 (ODI reference 11534833) concerns a 2014 CHEVROLET TRAVERSE and was filed on July 27, 2023. The owner reports the failure occurred on July 26, 2023. The vehicle had 109,000 miles on the odometer at the time of the incident. The report was geocoded to Nebraska based on the filer's self-reported location. The affected component is categorized as seat belts:pretensioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar seat belts:pretensioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 CHEVROLET TRAVERSE
Component
SEAT BELTS:PRETENSIONER
State
Nebraska
Mileage
109,000 mi

Complaint Description

The contact owns a 2014 Chevrolet Traverse. The contact stated while driving 45 MPH, he became aware that the front driver's side seat belt lap pretensioner had detached. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the remaining pieces of the lap belt pretensioner harness needed to be removed. The contact was informed that a new front driver's seat belt lap pretensioner needed to be installed under GM Campaign Number: N192219480; however, the parts were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and denied vehicle rental assistance. The failure mileage was approximately 109,000

Complaint Details

NHTSA Complaint ID 1913672
ODI Number 11534833
Date Filed July 27, 2023
Failure Date July 26, 2023
VIN 1GNKRFEDXEJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.