2022 INFINITI QX50 — Complaint #1912841
Open-data reference.
NHTSA Complaint about LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE filed July 25, 2023
NHTSA complaint #1912841 (ODI reference 11534288) concerns a 2022 INFINITI QX50 and was filed on July 25, 2023. The owner reports the failure occurred on November 16, 2022. The vehicle had 19,999 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as lane departure:lane keep:navigation system/software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI QX50 cohort independently describe similar lane departure:lane keep:navigation system/software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 INFINITI QX50 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another vehicle. The ABS malfunctioned with the ABS warning light illuminated. The vehicle was taken to the dealer; however, the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 19,999.
Complaint Details
| NHTSA Complaint ID | 1912841 |
| ODI Number | 11534288 |
| Date Filed | July 25, 2023 |
| Failure Date | November 16, 2022 |
| VIN | 3PCAJ5EB3NF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.