2021 CHEVROLET TRAX — Complaint #1912568
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES filed July 24, 2023
NHTSA complaint #1912568 (ODI reference 11534110) concerns a 2021 CHEVROLET TRAX and was filed on July 24, 2023. The owner reports the failure occurred on October 16, 2022. The vehicle had 42,681 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:pedals and linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAX cohort independently describe similar service brakes, hydraulic:pedals and linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHEVROLET TRAX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and became stuck. The contact had to manually retract the brake pedal. The vehicle was taken to the dealer, where it was diagnosed with brake positioner failure. The contact was informed that the brake positioner needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that the vehicle had been taken to the dealer on three separate occasions however, the failure persisted. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 42,681.
Complaint Details
| NHTSA Complaint ID | 1912568 |
| ODI Number | 11534110 |
| Date Filed | July 24, 2023 |
| Failure Date | October 16, 2022 |
| VIN | KL7CJPSM0MB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.