2019 CHEVROLET TRAX — Complaint #1911811
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN filed July 21, 2023
NHTSA complaint #1911811 (ODI reference 11533611) concerns a 2019 CHEVROLET TRAX and was filed on July 21, 2023. The owner reports the failure occurred on June 21, 2023. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:fan, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAX cohort independently describe similar engine and engine cooling:cooling system:fan failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 CHEVROLET TRAX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contactâs wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contactâs wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Complaint Details
| NHTSA Complaint ID | 1911811 |
| ODI Number | 11533611 |
| Date Filed | July 21, 2023 |
| Failure Date | June 21, 2023 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.