2018 FORD FOCUS — Complaint #1910998
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) filed July 18, 2023
NHTSA complaint #1910998 (ODI reference 11533034) concerns a 2018 FORD FOCUS and was filed on July 18, 2023. The owner reports the failure occurred on July 4, 2023. The vehicle had 63,691 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module (tcm/pcm/tecm), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar power train:automatic transmission:control module (tcm/pcm/tecm) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift into reverse. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the purge valve and coolant reservoir needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 63,691.
Complaint Details
| NHTSA Complaint ID | 1910998 |
| ODI Number | 11533034 |
| Date Filed | July 18, 2023 |
| Failure Date | July 4, 2023 |
| VIN | 1FADP3E20JL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.