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2019 NISSAN SENTRA — Complaint #1910922

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NHTSA Complaint about STRUCTURE:INTERIOR PANELS:CEILING filed July 18, 2023

NHTSA complaint #1910922 (ODI reference 11532986) concerns a 2019 NISSAN SENTRA and was filed on July 18, 2023. The owner reports the failure occurred on July 10, 2023. The vehicle had 58,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as structure:interior panels:ceiling, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN SENTRA cohort independently describe similar structure:interior panels:ceiling failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 NISSAN SENTRA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 NISSAN SENTRA
Component
STRUCTURE:INTERIOR PANELS:CEILING
State
Arizona
Mileage
58,000 mi

Complaint Description

The contact owns a 2019 Nissan Sentra. The contact stated that she observed that the front overhead console had detach from the roof and was hanging by the wires. The vehicle was taken to a dealer where it was diagnosed that the upper center console needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was 58,000.

Complaint Details

NHTSA Complaint ID 1910922
ODI Number 11532986
Date Filed July 18, 2023
Failure Date July 10, 2023
VIN 3N1AB7AP7KY

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.