2011 FORD RANGER — Complaint #1910847
Open-data reference.
NHTSA Complaint about AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE filed July 18, 2023
NHTSA complaint #1910847 (ODI reference 11532929) concerns a 2011 FORD RANGER and was filed on July 18, 2023. The owner reports the failure occurred on October 14, 2021. The vehicle had 161,484 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as air bags: air bag/restraint control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD RANGER cohort independently describe similar air bags: air bag/restraint control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD RANGER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2011 Ford Ranger. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the air bags needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer informed the contact that the system needed to be reset. While driving, the air bag warning light illuminated. The vehicle was taken back to the local dealer where it was diagnosed and determined that the air bag module needed to be replaced. The vehicle was repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 161,484.
Complaint Details
| NHTSA Complaint ID | 1910847 |
| ODI Number | 11532929 |
| Date Filed | July 18, 2023 |
| Failure Date | October 14, 2021 |
| VIN | 1FTLR4FE9BP |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.