2019 HONDA PILOT — Complaint #1909990
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP filed July 14, 2023
NHTSA complaint #1909990 (ODI reference 11532362) concerns a 2019 HONDA PILOT and was filed on July 14, 2023. The owner reports the failure occurred on May 20, 2023. The vehicle had 56,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as fuel system, other:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PILOT cohort independently describe similar fuel system, other:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 HONDA PILOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Honda Pilot. The contact stated that while driving at 35 MPH, the vehicle came to a complete stop. The contact attempted to accelerate, and the vehicle stalled while making an unusual sound. The vehicle was taken to the dealer, where it was diagnosed with a faulty fuel pump. The contact was informed that the upper high-pressure fuel pump needed to be replaced; however, the vehicle was not repaired. The contact stated that the dealer informed him that the vehicle had experienced the same failure as in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Complaint Details
| NHTSA Complaint ID | 1909990 |
| ODI Number | 11532362 |
| Date Filed | July 14, 2023 |
| Failure Date | May 20, 2023 |
| VIN | 5FNYF5H56KB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.