2016 FORD EXPLORER — Complaint #1909681
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed July 13, 2023
NHTSA complaint #1909681 (ODI reference 11532146) concerns a 2016 FORD EXPLORER and was filed on July 13, 2023. The owner reports the failure occurred on September 24, 2019. The vehicle had 36,421 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford Explorer. The contact stated upon conducting a routine inspection on the vehicle, he became aware that the battery was leaking acid onto the terminal connectors, and the terminal connectors were severely corroded. The vehicle was taken to the dealer, where the battery and the terminal connectors were replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the battery and the terminal connectors needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,421.
Complaint Details
| NHTSA Complaint ID | 1909681 |
| ODI Number | 11532146 |
| Date Filed | July 13, 2023 |
| Failure Date | September 24, 2019 |
| VIN | 1FM5K8D82GG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.