2023 RAM 3500 — Complaint #1909574
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK filed July 13, 2023
NHTSA complaint #1909574 (ODI reference 11532073) concerns a 2023 RAM 3500 and was filed on July 13, 2023. The owner reports the failure occurred on July 10, 2023. The vehicle had 850 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:tailgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar latches/locks/linkages:tailgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ram 3500. The contact stated while driving 25 MPH, the tailgate opened independently. There was no warning light illuminated. The contact arrived at the residence and became aware that the tailgate was open. The dealer was contacted and stated that none of the vehicle with similar year, make, or model was equipped with a tailgate ajar indicator light. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the failure was a known failure; however, no assistance was provided. The failure mileage was 850.
Complaint Details
| NHTSA Complaint ID | 1909574 |
| ODI Number | 11532073 |
| Date Filed | July 13, 2023 |
| Failure Date | July 10, 2023 |
| VIN | 3C63RRJL2PG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.