2020 VOLKSWAGEN ATLAS CROSS SPORT — Complaint #1905584
Open-data reference.
NHTSA Complaint about AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER filed June 28, 2023
NHTSA complaint #1905584 (ODI reference 11529364) concerns a 2020 VOLKSWAGEN ATLAS CROSS SPORT and was filed on June 28, 2023. The owner reports the failure occurred on March 1, 2023. The vehicle had 38,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as air bags:sensor:occupant classification:front passenger, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS CROSS SPORT cohort independently describe similar air bags:sensor:occupant classification:front passenger failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 VOLKSWAGEN ATLAS CROSS SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that the passengerâs side air bag warning light was illuminated with and without a passenger seated in the seat. Recently, the contact stated that the warning chime would continuously sound after an occupant had exited the passengerâs side seat. The dealer was notified of the failure, and the contact was informed that she needed a letter from the manufacturer before the vehicle could be inspected. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 38,000.
Complaint Details
| NHTSA Complaint ID | 1905584 |
| ODI Number | 11529364 |
| Date Filed | June 28, 2023 |
| Failure Date | March 1, 2023 |
| VIN | 1V26E2CA8LC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.