2015 KIA SOUL — Complaint #1904958
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS filed June 26, 2023
NHTSA complaint #1904958 (ODI reference 11528923) concerns a 2015 KIA SOUL and was filed on June 26, 2023. The owner reports the failure occurred on March 8, 2023. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:hydraulic:hoses, lines/piping, and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SOUL cohort independently describe similar service brakes, hydraulic:power assist:hydraulic:hoses, lines/piping, and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 KIA SOUL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2015 KIA SOUL- Email and complaint forwarded from the division of consumer protection of the state of New York on behalf of consumer. Consumer states: "The brake lines rotted away and failed . Kia has already recalled a different model vehicle for the same problem. Dealer had another Kia Soul in the shop for the same problem. KIA SOUL has a severe brake line rot problem in upstate New York. We could have been killed because of this catastrophic brake failure. I asked KIA if they were going to recall this model for this problem and they failed to answer." Consumer is requesting recall on this model vehicle for defective brake lines and reimbursed for the repair expense.
Complaint Details
| NHTSA Complaint ID | 1904958 |
| ODI Number | 11528923 |
| Date Filed | June 26, 2023 |
| Failure Date | March 8, 2023 |
| VIN | KNDJN2A23F7 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.