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2016 FORD EXPLORER — Complaint #1903617

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NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP filed June 21, 2023

NHTSA complaint #1903617 (ODI reference 11528056) concerns a 2016 FORD EXPLORER and was filed on June 21, 2023. The owner reports the failure occurred on May 30, 2023. The vehicle had 142,000 miles on the odometer at the time of the incident. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar engine and engine cooling:cooling system:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 FORD EXPLORER
Component
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
State
Colorado
Mileage
142,000 mi

Complaint Description

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, fluid was discovered dripping from the subframe. The vehicle was taken to the local mechanic who diagnosed that engine coolant had leaked from the vehicle due to a faulty water pump. The contact was advised that the water pump needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 142,000.

Complaint Details

NHTSA Complaint ID 1903617
ODI Number 11528056
Date Filed June 21, 2023
Failure Date May 30, 2023
VIN 1FM5K7F8XGG

Similar ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP Complaints for 2016 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.