2018 MAZDA CX-5 — Complaint #1902371
Open-data reference.
NHTSA Complaint about CHILD SEAT:HARNESS/CROTCH BUCKLE filed June 15, 2023
NHTSA complaint #1902371 (ODI reference 11527211) concerns a 2018 MAZDA CX-5 and was filed on June 15, 2023. The owner reports the failure occurred on June 14, 2023. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as child seat:harness/crotch buckle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-5 cohort independently describe similar child seat:harness/crotch buckle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 MAZDA CX-5 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a Baby Trend Easy Ride 35 Travel System Car seat, Model Number: TS40B65B, Manufactured Date: 5/18/22. The car seat was installed in the middle rear seat of a 2018 Mazda CX-5. The contact stated that while the child was seated in the car seat, the car seat harness buckle malfunctioned and could not be unlocked. The child could not be immediately removed from the car seat. The cause of the failure was not yet determined. The manufacturer and retailer were not yet notified of the failure.
Complaint Details
| NHTSA Complaint ID | 1902371 |
| ODI Number | 11527211 |
| Date Filed | June 15, 2023 |
| Failure Date | June 14, 2023 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.