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2022 VOLKSWAGEN TIGUAN — Complaint #1902323

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NHTSA Complaint about ELECTRICAL SYSTEM:SOFTWARE filed June 15, 2023

NHTSA complaint #1902323 (ODI reference 11527180) concerns a 2022 VOLKSWAGEN TIGUAN and was filed on June 15, 2023. The owner reports the failure occurred on November 29, 2022. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TIGUAN cohort independently describe similar electrical system:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 VOLKSWAGEN TIGUAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 VOLKSWAGEN TIGUAN
Component
ELECTRICAL SYSTEM:SOFTWARE
State
Texas

Complaint Description

2022 VOLKSWAGON TIGUAN- Consumer states "Approximately (6) months after purchase. I began having trouble with software module I took my vehicle back to the dealer for repairs on 11-29-2022 with one attempt but, to this date, the dealer has been unable to correct the problem. Attached is a copy of the repair order which document the dealership's attempt to repair my vehicle. This problem software module replacement (substantially impairs the use and value of my new vehicle) or creates a serious hazard.) Therefore, if you and/or your dealer are unable to correct this problem, I will expect you to REPLACE OR REPURCHASE) the vehicle pursuant to annotated. Please contact me on receipt of this letter to arrange a mutually convenient date and time for you to have an opportunity to inspect my vehicle and make necessary repairs."

Complaint Details

NHTSA Complaint ID 1902323
ODI Number 11527180
Date Filed June 15, 2023
Failure Date November 29, 2022
VIN 3VVCB7AX4NM

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.