2023 TESLA MODEL Y — Complaint #1901734
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE filed June 13, 2023
NHTSA complaint #1901734 (ODI reference 11526778) concerns a 2023 TESLA MODEL Y and was filed on June 13, 2023. The owner reports the failure occurred on June 12, 2023. The vehicle had 7,251 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:body:hatchback/liftgate failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Tesla Model Y. The contact stated while parked and loading personal items into the rear cargo space, the automatic liftgate independently closed, and the contact was hit on the top of the head. The contact stated that the liftgate feature had not engaged, which normally raised the liftgate to the open position once contact was made with an object other than the gate latch. The contact stated that the liftgate closed automatically after she had backed away after being hit on the head. The contact stated that it was painful, but she did not seek medical attention. The contact stated that a warning chime had not sounded. The contact stated that the liftgate failure had occurred before. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 7,251.
Complaint Details
| NHTSA Complaint ID | 1901734 |
| ODI Number | 11526778 |
| Date Filed | June 13, 2023 |
| Failure Date | June 12, 2023 |
| VIN | 7SAYGAEE2PF |
Similar STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints for 2023 TESLA MODEL Y
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.