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2013 FORD EDGE — Complaint #1899766

Open-data reference.

NHTSA Complaint about POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT filed June 5, 2023

NHTSA complaint #1899766 (ODI reference 11525415) concerns a 2013 FORD EDGE and was filed on June 5, 2023. The owner reports the failure occurred on March 3, 2023. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as power train:axle assembly:axle shaft, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar power train:axle assembly:axle shaft failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 FORD EDGE
Component
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
State
Kentucky

Complaint Description

2013 FORD EDGE-Consumer had already taken vehicle for tune up 2 months after purchase. Consumer heard bad thumping noise from back of vehicle. Consumer took it to a mechanic and was told about Recall # 14V393000- Power Train: Axle Assembly. Axle Shaft. Consumer mentioned the 15 yr. rule. Consumer replaced power train, new brake shoes, and rotors. Dealership where vehicle was purchased never informed consumer before the purchase of the recall. Consumer states others have reported similar experience from same dealer. Retail installment contract attached.

Complaint Details

NHTSA Complaint ID 1899766
ODI Number 11525415
Date Filed June 5, 2023
Failure Date March 3, 2023
VIN 2FMDK4JC4DB

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.