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2021 CHRYSLER PACIFICA — Complaint #1899723

Open-data reference.

NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP filed June 5, 2023

NHTSA complaint #1899723 (ODI reference 11525382) concerns a 2021 CHRYSLER PACIFICA and was filed on June 5, 2023. The owner reports the failure occurred on June 4, 2023. The vehicle had 63,000 miles on the odometer at the time of the incident. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:tank assembly:filler pipe and cap, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar fuel system, gasoline:storage:tank assembly:filler pipe and cap failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 CHRYSLER PACIFICA
Component
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
State
Kansas
Mileage
63,000 mi

Complaint Description

The contact owns a 2021 Chrysler Pacifica. The contact stated while refueling the vehicle, the pump handle was set to pump automatically. The contact stated the pump handle was ejected from the filler neck when the fuel tank was full, causing a fuel spill onto the ground. The contact was able to prevent further spilling. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The failure mileage was 63,000.

Complaint Details

NHTSA Complaint ID 1899723
ODI Number 11525382
Date Filed June 5, 2023
Failure Date June 4, 2023
VIN 2C4RC1BG7MR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.