2023 FORD ESCAPE HYBRID — Complaint #1899210
Open-data reference.
NHTSA Complaint about SEATS:BARRIERS filed June 2, 2023
NHTSA complaint #1899210 (ODI reference 11525034) concerns a 2023 FORD ESCAPE HYBRID and was filed on June 2, 2023. The owner reports the failure occurred on May 26, 2023. The vehicle had 600 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as seats:barriers, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE HYBRID cohort independently describe similar seats:barriers failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD ESCAPE HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ford Escape. The contact stated that while exiting the vehicle, his right leg made direct contact with the floor seat railing, causing a minor laceration. The contact stated that to prevent further injury, the contact duct taped padding to the end of the seat railing. The dealer was not notified. The vehicle was not repaired. The manufacturer was notified of the issue and informed the contact to reach out to Ford's warranty department; the contact was then transferred to the NHTSA Hotline. The failure mileage was 600.
Complaint Details
| NHTSA Complaint ID | 1899210 |
| ODI Number | 11525034 |
| Date Filed | June 2, 2023 |
| Failure Date | May 26, 2023 |
| VIN | 1FMCU9JZ7PU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.