2023 TESLA MODEL Y — Complaint #1898856
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING filed June 1, 2023
NHTSA complaint #1898856 (ODI reference 11524790) concerns a 2023 TESLA MODEL Y and was filed on June 1, 2023. The owner reports the failure occurred on April 28, 2023. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as service brakes, electric:software/programming, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar service brakes, electric:software/programming failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Complaint Details
| NHTSA Complaint ID | 1898856 |
| ODI Number | 11524790 |
| Date Filed | June 1, 2023 |
| Failure Date | April 28, 2023 |
| VIN | 99999999999 |
Similar SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING Complaints for 2023 TESLA MODEL Y
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.