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2023 TESLA MODEL Y — Complaint #1898856

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NHTSA Complaint about SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING filed June 1, 2023

NHTSA complaint #1898856 (ODI reference 11524790) concerns a 2023 TESLA MODEL Y and was filed on June 1, 2023. The owner reports the failure occurred on April 28, 2023. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as service brakes, electric:software/programming, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar service brakes, electric:software/programming failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 TESLA MODEL Y
Component
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
State
Colorado

Complaint Description

2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?

Complaint Details

NHTSA Complaint ID 1898856
ODI Number 11524790
Date Filed June 1, 2023
Failure Date April 28, 2023
VIN 99999999999

Similar SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING Complaints for 2023 TESLA MODEL Y

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.