2018 FORD FUSION — Complaint #1898606
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT filed May 31, 2023
NHTSA complaint #1898606 (ODI reference 11524612) concerns a 2018 FORD FUSION and was filed on May 31, 2023. The owner reports the failure occurred on May 24, 2023. The vehicle had 117,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:column shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:automatic transmission:lever and linkage:column shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Fusion. The contact stated that while parking, the vehicle failed to shift to the drive position. The contact opened the hood and pushed the cap back on the bushing. While driving, at an undisclosed speed the vehicle stalled. There were no warring lights illuminated. The contact called the local dealer where it was diagnosed transmission bushing cap detached. The vehicle was repaired. The manufacturer was contacted, who provided case CAS-43077151-Q4R8H4. The failure mileage was approximately 117,000.
Complaint Details
| NHTSA Complaint ID | 1898606 |
| ODI Number | 11524612 |
| Date Filed | May 31, 2023 |
| Failure Date | May 24, 2023 |
| VIN | 3FA6P0HD0JR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.