2013 BUICK REGAL — Complaint #1898597
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS filed May 31, 2023
NHTSA complaint #1898597 (ODI reference 11524606) concerns a 2013 BUICK REGAL and was filed on May 31, 2023. The owner reports the failure occurred on May 1, 2023. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:gasoline:belts and associated pulleys, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK REGAL cohort independently describe similar engine and engine cooling:engine:gasoline:belts and associated pulleys failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 BUICK REGAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Buick Regal. The contact stated that while driving at various speeds, there was a squeaking sound coming from the vehicle. While inspecting under the hood of the vehicle, it was discovered that the tensioner pully was very loose. The vehicle was taken to the local dealer who indicated that the pulley needed to be replaced. The vehicle was not yet repaired. The contact indicated that the tensioner pulley had been replaced on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 100,000.
Complaint Details
| NHTSA Complaint ID | 1898597 |
| ODI Number | 11524606 |
| Date Filed | May 31, 2023 |
| Failure Date | May 1, 2023 |
| VIN | 2G4GS5ERXD9 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.