2019 FORD FIESTA — Complaint #1897472
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:BACK UP LIGHTS filed May 25, 2023
NHTSA complaint #1897472 (ODI reference 11523861) concerns a 2019 FORD FIESTA and was filed on May 25, 2023. The owner reports the failure occurred on May 15, 2023. The vehicle had 55,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as exterior lighting:back up lights, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FIESTA cohort independently describe similar exterior lighting:back up lights failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD FIESTA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Fiesta. The contact stated that during heavy rains, water seeped into the vehicle through the taillights. Upon investigating, the contact stated that he observed what appeared to be water damage, unpleasant odors, mildew, and corrosion. No warning lights were illuminated. The vehicle was taken to a dealer, who informed the contact that there were no recalls open on the VIN. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was 55,000
Complaint Details
| NHTSA Complaint ID | 1897472 |
| ODI Number | 11523861 |
| Date Filed | May 25, 2023 |
| Failure Date | May 15, 2023 |
| VIN | 3FADP4EJ8KM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.