2014 JEEP PATRIOT — Complaint #1896321
Open-data reference.
NHTSA Complaint about SEATS filed May 20, 2023
NHTSA complaint #1896321 (ODI reference 11523044) concerns a 2014 JEEP PATRIOT and was filed on May 20, 2023. The owner reports the failure occurred on May 19, 2023. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP PATRIOT cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP PATRIOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On 5-19-23, while driving slowly in a residential neighborhood, (without any warning or prior incidence) my driver side headrest suddenly popped open hitting the back of my head. There is now an approximately three inch gap or opening at top of headrest. I was the sole occupant in the vehicle. I continued driving without incident. Additionally, I was wearing my seatbelt at the time. I plan to visit my dealership Monday to question why this occurred and to gather information about repairing the headrest (or closing it back up, if that is the solution).
Complaint Details
| NHTSA Complaint ID | 1896321 |
| ODI Number | 11523044 |
| Date Filed | May 20, 2023 |
| Failure Date | May 19, 2023 |
| VIN | 1C4NJPBB1ED |
Similar SEATS Complaints for 2014 JEEP PATRIOT
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On July 25, 2024 the front passenger headrest randomly deployed while the vehicle was parked. I was seated in that seat when it happened. Because I was leaning to the side I was not injured. Today, Ju
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.