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2012 BMW X5 — Complaint #1895595

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NHTSA Complaint about STRUCTURE:BODY:STEP/LADDER filed May 17, 2023

NHTSA complaint #1895595 (ODI reference 11522519) concerns a 2012 BMW X5 and was filed on May 17, 2023. The owner reports the failure occurred on April 17, 2023. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:step/ladder, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X5 cohort independently describe similar structure:body:step/ladder failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 BMW X5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 BMW X5
Component
STRUCTURE:BODY:STEP/LADDER
State
Texas

Complaint Description

this vehicle running board kits failed and almost thrown vehicle off the service lift. It is unsafe to use on this vehicle. it may cause harm or kills someone. these mounting brackets for this running board required removed and took placed of vehicle designed service lift points. Manufacturer claims it is safe to use while not offer specific way or additional parts installed to lift vehicle safely. prior to collapsed on the service lift, it made some creak sound and collapsed. Manufacturer still not want take responsibility.

Complaint Details

NHTSA Complaint ID 1895595
ODI Number 11522519
Date Filed May 17, 2023
Failure Date April 17, 2023
VIN 5UXZW0C55CL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.