2014 FORD FUSION — Complaint #1895314
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM filed May 16, 2023
NHTSA complaint #1895314 (ODI reference 11522324) concerns a 2014 FORD FUSION and was filed on May 16, 2023. The owner reports the failure occurred on April 13, 2023. The vehicle had 104,237 miles on the odometer at the time of the incident. The report was geocoded to West Virginia based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar engine and engine cooling:cooling system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact looked under the hood and noticed smoke, coolant, and water was pouring from the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who stated that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. After further diagnostic tests, the mechanic informed the contact that there was an improper casting on the head and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The failure mileage was approximately 104,237.
Complaint Details
| NHTSA Complaint ID | 1895314 |
| ODI Number | 11522324 |
| Date Filed | May 16, 2023 |
| Failure Date | April 13, 2023 |
| VIN | 1FA6P0HDXE5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.