2021 TOYOTA COROLLA — Complaint #1893605
Open-data reference.
NHTSA Complaint about SEAT BELTS:FRONT:RETRACTOR filed May 9, 2023
NHTSA complaint #1893605 (ODI reference 11521142) concerns a 2021 TOYOTA COROLLA and was filed on May 9, 2023. The owner reports the failure occurred on March 21, 2021. The vehicle had 5,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as seat belts:front:retractor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA COROLLA cohort independently describe similar seat belts:front:retractor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TOYOTA COROLLA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Toyota Corolla. The contact stated while at a stop light in the turning lane, another vehicle rear-ended the contact, causing minor damages to the rear bumper of the vehicle. The contact was unsure of the damages to the other vehicle. No air bags deploy. The contact stated that the front driver side and front passenger side seat belts did not restrain causing both the contact and the passenger to strike their head. The contact noise was broken along with other head, eyes, and face injuries and the passenger also head and eyes injuries, both the contact and passenger sought medical attention and were transported to the hospital. A police report was filed. The vehicle was not towed. The dealer was not contacted. The manufacturer was contacted but no assistance was provided and advised to contact the NHTSA Hotline. The failure mileage was 5,000.
Complaint Details
| NHTSA Complaint ID | 1893605 |
| ODI Number | 11521142 |
| Date Filed | May 9, 2023 |
| Failure Date | March 21, 2021 |
| VIN | JTND4MBE6M3 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.