2019 HYUNDAI KONA ELECTRIC — Complaint #1892375
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE filed May 3, 2023
NHTSA complaint #1892375 (ODI reference 11520279) concerns a 2019 HYUNDAI KONA ELECTRIC and was filed on May 3, 2023. The owner reports the failure occurred on May 1, 2023. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI KONA ELECTRIC cohort independently describe similar power train:automatic transmission:control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 HYUNDAI KONA ELECTRIC shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Hyundai Kona. The contact stated while driving at 10 MPH, the steering wheel became stiff without any warning, causing the contact to lose control of the vehicle. The vehicle drove into a parking lot. The contact desperately pressed the brake pedal, but the vehicle would not stop. The contact jumped out of the vehicle and the vehicle struck a pole, causing minor damages to the bumper of the vehicle. The contact had minor injuries but did not seek medical attention. The contact mentioned being shocked after the events. A police report was filed. The vehicle was towed to the police impound. The vehicle was not diagnosed. The dealer was contacted and advised to contact the manufacturer. The manufacturer was contacted but did not provide any assistance. The failure mileage was 70,000.
Complaint Details
| NHTSA Complaint ID | 1892375 |
| ODI Number | 11520279 |
| Date Filed | May 3, 2023 |
| Failure Date | May 1, 2023 |
| VIN | KM8K53AG0KU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.