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2016 KIA SORENTO — Complaint #1892356

Open-data reference.

NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT filed May 3, 2023

NHTSA complaint #1892356 (ODI reference 11520266) concerns a 2016 KIA SORENTO and was filed on May 3, 2023. The owner reports the failure occurred on April 3, 2023. The vehicle had 190,000 miles on the odometer at the time of the incident. The report was geocoded to West Virginia based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:column shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar power train:automatic transmission:lever and linkage:column shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 KIA SORENTO
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
State
West Virginia
Mileage
190,000 mi

Complaint Description

The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 190,000.

Complaint Details

NHTSA Complaint ID 1892356
ODI Number 11520266
Date Filed May 3, 2023
Failure Date April 3, 2023
VIN 5XYPGDA37GG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.