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2013 TOYOTA RAV4 — Complaint #1892044

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NHTSA Complaint about STEERING:COLUMN filed May 2, 2023

NHTSA complaint #1892044 (ODI reference 11520049) concerns a 2013 TOYOTA RAV4 and was filed on May 2, 2023. The owner reports the failure occurred on April 19, 2023. The vehicle had 75,000 miles on the odometer at the time of the incident. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as steering:column, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar steering:column failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 TOYOTA RAV4
Component
STEERING:COLUMN
State
Hawaii
Mileage
75,000 mi

Complaint Description

The contact owns a 2013 Toyota Rav4. The contact stated that the steering wheel intermittently stiffened while driving straight and while making left and right turns. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column assembly failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 75,000. The dealer diagnosed the vehicle as needing a steering column assembly and dealer was not assisting with diagnostic fee or repairs.

Complaint Details

NHTSA Complaint ID 1892044
ODI Number 11520049
Date Filed May 2, 2023
Failure Date April 19, 2023
VIN JTMBFREV6D5

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.