2020 BMW X3 — Complaint #1891093
Open-data reference.
NHTSA Complaint about AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE filed April 28, 2023
NHTSA complaint #1891093 (ODI reference 11519390) concerns a 2020 BMW X3 and was filed on April 28, 2023. The owner reports the failure occurred on January 1, 2023. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as air bags: air bag/restraint control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X3 cohort independently describe similar air bags: air bag/restraint control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 BMW X3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 BMW X3. The contact stated that the passengerâs side restraint system warning message was displayed on the instrument panel. The contact stated that the sensor failed to recognize an occupant seated in the passengerâs side seat. Due to the failure, the air bag warning light remained off while a passenger was seated in the front passengerâs seat. The dealer was notified of the failure and the contact was informed that he had to pay out-of-pocket for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 1891093 |
| ODI Number | 11519390 |
| Date Filed | April 28, 2023 |
| Failure Date | January 1, 2023 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.