2011 HONDA CR-V — Complaint #1889260
Open-data reference.
NHTSA Complaint about AIR BAGS:FRONTAL filed April 20, 2023
NHTSA complaint #1889260 (ODI reference 11518125) concerns a 2011 HONDA CR-V and was filed on April 20, 2023. The owner reports the failure occurred on January 1, 2023. The vehicle had 160,000 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as air bags:frontal, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar air bags:frontal failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2011 Honda CR-V. The contact stated that while driving at 65 mph in inclement weather, the vehicle slid on ice and collided with a steel pole, breaking the pole. The contact was unsure if there were warning lights illuminated. The impact of the crash was on the driver's side, and the rear of the vehicle. The air bags failed to deploy. The driver sustained head, neck, shoulder, and mid-back injuries, and medical treatment was provided to the contact. A police report was taken. The vehicle was towed to an independent mechanic where it was diagnosed that the air bag, air bag sensor, driver's headlamp, driver's seat belt, and driver's door, needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Complaint Details
| NHTSA Complaint ID | 1889260 |
| ODI Number | 11518125 |
| Date Filed | April 20, 2023 |
| Failure Date | January 1, 2023 |
| VIN | 5J6RE4H75B |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.