2004 HYUNDAI SONATA — Complaint #1889186
Open-data reference.
NHTSA Complaint about SUSPENSION filed April 20, 2023
NHTSA complaint #1889186 (ODI reference 11518068) concerns a 2004 HYUNDAI SONATA and was filed on April 20, 2023. The owner reports the failure occurred on March 3, 2023. The vehicle had 147,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar suspension failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2004 Hyundai Sonata. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed, and the vehicle started shuddering. The contact stated she heard abnormal creaking and cracking sounds. The contact stated no warning light was illuminated. The contact stated that the failure had become more frequent. The contact had taken the vehicle to an independent where it was diagnosed and determined that the front subframe, lower panels, and control arms needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included. The failure mileage was approximately 147,000.
Complaint Details
| NHTSA Complaint ID | 1889186 |
| ODI Number | 11518068 |
| Date Filed | April 20, 2023 |
| Failure Date | March 3, 2023 |
| VIN | KMHWF35H04A |
Similar SUSPENSION Complaints for 2004 HYUNDAI SONATA
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.