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2016 HYUNDAI SONATA HYBRID — Complaint #1889131

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NHTSA Complaint about SERVICE BRAKES, AIR filed April 20, 2023

NHTSA complaint #1889131 (ODI reference 11518028) concerns a 2016 HYUNDAI SONATA HYBRID and was filed on April 20, 2023. The owner reports the failure occurred on April 7, 2023. The vehicle had 130,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as service brakes, air, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA HYBRID cohort independently describe similar service brakes, air failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 HYUNDAI SONATA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 HYUNDAI SONATA HYBRID
Component
SERVICE BRAKES, AIR
State
Florida
Mileage
130,000 mi

Complaint Description

The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at approximately 60 MPH, the brake pedal was depressed and failed to respond. The "Stop Car, Check Brakes" message was displayed. The ABS and traction control warning lights were illuminated. The contact pulled over and turned off the vehicle, and stated that after restarting the vehicle, the warning lights were no longer illuminated. The vehicle was taken to a local dealer where it was diagnosed and serviced under NHTSA Campaign Number: 20V746000 (Engine) and 21V749000 (Exterior Lighting, Electrical System). The vehicle was repaired; however, the failure reoccurred intermittently. The vehicle was then taken to Homestead Hyundai (111 S Homestead Blvd, Homestead, FL 33030) where it was diagnosed that the power brake booster and rear wheel speed sensors needed to be replaced. The power brake booster was replaced; however, the failure reoccurred. The vehicle was then taken back to the dealer, and the whee

Complaint Details

NHTSA Complaint ID 1889131
ODI Number 11518028
Date Filed April 20, 2023
Failure Date April 7, 2023
VIN KMHE24L11GA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.