2023 VOLKSWAGEN ID.4 — Complaint #1888672
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE filed April 18, 2023
NHTSA complaint #1888672 (ODI reference 11517718) concerns a 2023 VOLKSWAGEN ID.4 and was filed on April 18, 2023. The owner reports the failure occurred on April 14, 2023. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:charging:module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ID.4 cohort independently describe similar electrical system:propulsion system:charging:module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 VOLKSWAGEN ID.4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
It seems the computer is not calculating correctly the vehicle performance. After charging the vehicle to 90% (73.8KW) of the 82KW only delivers a portion of what the computer states. at 90% delivers 210 mile; however , the onboard computer states that the performance is 3.2Miles/KW, which should translate to a performance of 236.16 miles (73.8 KW X 3.2Miles /KW = 236 miles Is the data being altered by the vehicle's computer?
Complaint Details
| NHTSA Complaint ID | 1888672 |
| ODI Number | 11517718 |
| Date Filed | April 18, 2023 |
| Failure Date | April 14, 2023 |
| VIN | 1V2GNPE86PC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.