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2011 NISSAN MURANO — Complaint #1888601

Open-data reference.

NHTSA Complaint about SEATS:FRONT ASSEMBLY:RECLINER filed April 18, 2023

NHTSA complaint #1888601 (ODI reference 11517668) concerns a 2011 NISSAN MURANO and was filed on April 18, 2023. The owner reports the failure occurred on April 8, 2023. The vehicle had 110,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as seats:front assembly:recliner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MURANO cohort independently describe similar seats:front assembly:recliner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 NISSAN MURANO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 NISSAN MURANO
Component
SEATS:FRONT ASSEMBLY:RECLINER
State
Mississippi
Mileage
110,000 mi

Complaint Description

The contact's daughter owns a 2011 Nissan Murano. The contact stated that after entering the vehicle, she noticed that the front passenger’s side seat back had completely lowered down and was lying flat. The contact stated that the seat back could not be raised or moved. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

Complaint Details

NHTSA Complaint ID 1888601
ODI Number 11517668
Date Filed April 18, 2023
Failure Date April 8, 2023
VIN JN8AZ1MU3BW

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.