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2020 CHEVROLET EQUINOX — Complaint #1887805

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM filed April 14, 2023

NHTSA complaint #1887805 (ODI reference 11517126) concerns a 2020 CHEVROLET EQUINOX and was filed on April 14, 2023. The owner reports the failure occurred on April 10, 2023. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:vacuum, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX cohort independently describe similar service brakes, hydraulic:power assist:vacuum failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET EQUINOX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 CHEVROLET EQUINOX
Component
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
State
Illinois
Mileage
80,000 mi

Complaint Description

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000

Complaint Details

NHTSA Complaint ID 1887805
ODI Number 11517126
Date Filed April 14, 2023
Failure Date April 10, 2023
VIN 2GNAXKEV7L6

Similar SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM Complaints for 2020 CHEVROLET EQUINOX

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.