2013 KIA SOUL — Complaint #1886617
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR filed April 10, 2023
NHTSA complaint #1886617 (ODI reference 11516306) concerns a 2013 KIA SOUL and was filed on April 10, 2023. The owner reports the failure occurred on March 14, 2023. The vehicle had 128,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:catalytic convertor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SOUL cohort independently describe similar engine and engine cooling:exhaust system:emission control:catalytic convertor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 KIA SOUL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was determined that the engine and catalytic converter needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the dealer declined to perform the recall repair and the engine replacement due to the warranty being expired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 128,000.
Complaint Details
| NHTSA Complaint ID | 1886617 |
| ODI Number | 11516306 |
| Date Filed | April 10, 2023 |
| Failure Date | March 14, 2023 |
| VIN | KNDJT2A57D7 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.