2018 KIA SOUL — Complaint #1885251
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:COIL filed April 4, 2023
NHTSA complaint #1885251 (ODI reference 11515381) concerns a 2018 KIA SOUL and was filed on April 4, 2023. The owner reports the failure occurred on September 1, 2022. The vehicle had 59,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:coil, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SOUL cohort independently describe similar electrical system:ignition:coil failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 KIA SOUL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle sputtered and stalled without warning. The contact stated that the failure was intermittent. The contact vehicle was taken to the dealer and the contact was informed that the vehicle was consuming an abnormal amount of engine oil. The mechanic performed an oil consumption test and determined that the coil packs, spark plugs, and battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer and the dealer decided to not conduct another oil consumption test. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,000.
Complaint Details
| NHTSA Complaint ID | 1885251 |
| ODI Number | 11515381 |
| Date Filed | April 4, 2023 |
| Failure Date | September 1, 2022 |
| VIN | KNDJP3A51J7 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.