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2020 CHEVROLET SILVERADO 1500 — Complaint #1884154

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NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE filed March 30, 2023

NHTSA complaint #1884154 (ODI reference 11514634) concerns a 2020 CHEVROLET SILVERADO 1500 and was filed on March 30, 2023. The owner reports the failure occurred on January 17, 2023. The vehicle had 25,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 CHEVROLET SILVERADO 1500
Component
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
State
Massachusetts
Mileage
25,000 mi

Complaint Description

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds there was a loud noise present coming from the front end of the vehicle. The vehicle was taken to the local dealer who discovered that the front driver’s side axle was fractured. The front driver’s side axle was replaced but the contact stated that a slight noise was still present coming from the front end while driving. The cause of the failure was not yet determined. The contact also indicated that while his wife was driving, the odor of fuel was present inside the vehicle. Upon inspection, his wife discovered fuel leaking from the vehicle. The vehicle was taken to the local dealer who diagnosed that the plastic fuel line had cracked causing fuel to leak from the vehicle. The plastic fuel line was replaced, and the failure was fixed. The manufacturer was notified of the failure. The failure mileage was 25,000.

Complaint Details

NHTSA Complaint ID 1884154
ODI Number 11514634
Date Filed March 30, 2023
Failure Date January 17, 2023
VIN 3GCPYCEH3LG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.