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2020 CADILLAC XT6 — Complaint #1882500

Open-data reference.

NHTSA Complaint about VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY filed March 23, 2023

NHTSA complaint #1882500 (ODI reference 11513501) concerns a 2020 CADILLAC XT6 and was filed on March 23, 2023. The owner reports the failure occurred on March 15, 2023. The vehicle had 28,500 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as visibility:fixed panaramic roof/sky light assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC XT6 cohort independently describe similar visibility:fixed panaramic roof/sky light assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CADILLAC XT6 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 CADILLAC XT6
Component
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
State
Wisconsin
Mileage
28,500 mi

Complaint Description

The contact owns a 2020 Cadillac XT6. The contact stated while driving approximately 60 MPH, the contact heard an abnormal "popping" sound and seconds later there was a loud bang. The contact pulled over and inspected the vehicle looking for tire damage, then the contact noticed that there was a large concentration of glass on the roof of the vehicle. The contact observed that the rear stationary panel of the panoramic sunroof had disintegrated. The contact stated no warning light was illuminated. The contact took the vehicle to a glass repair shop where the technician advised the contact that there was no evidence of a rock or other object striking the sunroof to cause the glass to shatter. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 28,500.

Complaint Details

NHTSA Complaint ID 1882500
ODI Number 11513501
Date Filed March 23, 2023
Failure Date March 15, 2023
VIN 1GYKPDRS7LZ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.