2016 HYUNDAI TUCSON — Complaint #1882320
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM filed March 23, 2023
NHTSA complaint #1882320 (ODI reference 11513374) concerns a 2016 HYUNDAI TUCSON and was filed on March 23, 2023. The owner reports the failure occurred on March 22, 2022. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:fueling/charging door/hatch/port:latch/lock release system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar latches/locks/linkages:fueling/charging door/hatch/port:latch/lock release system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The issue that is prominently in other Hyundai cars is the rear back doors will not open to be released. The locks will unlock and lock and it has no correlation with key battery and power to the door; the issue is the latching mechanism itself. This is a hazard to those who need to get out of vehicle in serious and emergency situations and having a door failed on a latching mechanism is not okay. This is also an issue to parents or guardians who travel with kids and use the child safety lock, and there is not a proper solution to this issue without tearing the door apart and having that be paid out of pocket of their own expense because a door latching mechanism has failed them. The responsible owner of this situation needs to be addressed and resolved by Hyundai, itself.
Complaint Details
| NHTSA Complaint ID | 1882320 |
| ODI Number | 11513374 |
| Date Filed | March 23, 2023 |
| Failure Date | March 22, 2022 |
| VIN | KM8J3CA45GU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.