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2011 GMC TERRAIN — Complaint #1882117

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NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR filed March 22, 2023

NHTSA complaint #1882117 (ODI reference 11513233) concerns a 2011 GMC TERRAIN and was filed on March 22, 2023. The owner reports the failure occurred on March 21, 2023. The vehicle had 44,280 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar visibility:windshield wiper/washer:motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 GMC TERRAIN
Component
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
State
California
Mileage
44,280 mi

Complaint Description

The contact owns a 2011 GMC Terrain. The contact received notification of GM Special Coverage Adjustment Campaign Number: N192266181. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's side windshield wiper detached and flew off the vehicle while it was set at maximum wiper speed. The vehicle was taken to a local Pep Boys, where a technician determined that the windshield wipers were corroded, and the driver's side windshield wiper was replaced. However, the contact stated that upon engaging the windshield wipers the following day, the driver's side and passenger's side became stuck together. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,280.

Complaint Details

NHTSA Complaint ID 1882117
ODI Number 11513233
Date Filed March 22, 2023
Failure Date March 21, 2023
VIN 2CTALUEC2B6

Similar VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR Complaints for 2011 GMC TERRAIN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.