2013 FORD FUSION — Complaint #1882084
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:SHOCK ABSORBER filed March 22, 2023
NHTSA complaint #1882084 (ODI reference 11513206) concerns a 2013 FORD FUSION and was filed on March 22, 2023. The owner reports the failure occurred on March 22, 2015. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as suspension:rear:shock absorber, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar suspension:rear:shock absorber failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact lost control and the vehicle was swerving side-to-side on the roadway. The vehicle was taken to an independent mechanic, who replaced the rear shocks; however, the failure recurred. The vehicle was taken to another independent mechanic, who replaced the rear shocks a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Complaint Details
| NHTSA Complaint ID | 1882084 |
| ODI Number | 11513206 |
| Date Filed | March 22, 2023 |
| Failure Date | March 22, 2015 |
| VIN | 3FA6P0HR3DR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.