2020 GMC TERRAIN — Complaint #1882061
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP filed March 22, 2023
NHTSA complaint #1882061 (ODI reference 11513188) concerns a 2020 GMC TERRAIN and was filed on March 22, 2023. The owner reports the failure occurred on March 18, 2023. The vehicle had 42,510 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC TERRAIN cohort independently describe similar fuel system, gasoline:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 GMC TERRAIN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 GMC Terrain. The contact stated that after refueling the vehicle, the vehicle failed to restart. The message "Battery Low - Start Vehicle" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the fuel sensor module and fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,510.
Complaint Details
| NHTSA Complaint ID | 1882061 |
| ODI Number | 11513188 |
| Date Filed | March 22, 2023 |
| Failure Date | March 18, 2023 |
| VIN | 3GKALMEV0LL |
Similar FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Complaints for 2020 GMC TERRAIN
The contact owns a 2022 GMC Terrain. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle lost motive power and started shaking and then shut off. Several unknow
The contact owns a 2020 GMC Terrain. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to the local dealer who diagnosed that the fuel
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.