2018 JEEP GRAND CHEROKEE — Complaint #1881473
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. filed March 20, 2023
NHTSA complaint #1881473 (ODI reference 11512782) concerns a 2018 JEEP GRAND CHEROKEE and was filed on March 20, 2023. The owner reports the failure occurred on March 20, 2022. The vehicle had 28,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as equipment:electrical:radio/tape deck/cd etc., one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar equipment:electrical:radio/tape deck/cd etc. failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while reversing, the radio stayed on the display screen. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer also stated that the vehicle needed to be diagnosed. The failure mileage was 28,000.
Complaint Details
| NHTSA Complaint ID | 1881473 |
| ODI Number | 11512782 |
| Date Filed | March 20, 2023 |
| Failure Date | March 20, 2022 |
| VIN | 1C4RJFBG3JC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.