2020 VOLKSWAGEN TIGUAN — Complaint #1878870
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES filed March 9, 2023
NHTSA complaint #1878870 (ODI reference 11510980) concerns a 2020 VOLKSWAGEN TIGUAN and was filed on March 9, 2023. The owner reports the failure occurred on March 6, 2023. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TIGUAN cohort independently describe similar visibility:windshield wiper/washer:linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 VOLKSWAGEN TIGUAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Volkswagen Tiguan. The contact stated while driving 70 MPH, the contact turned on the windshield washer fluid to clean the front and rear windshield and the windshield washer fluid leaked into the vehicle onto the brake and accelerator pedal. The contact stated that the windshield washer fluid level was low. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer stated that there was no recall for the failure and that the vehicle needed to be diagnosed. The manufacturer filed a case. The failure mileage was 60,000.
Complaint Details
| NHTSA Complaint ID | 1878870 |
| ODI Number | 11510980 |
| Date Filed | March 9, 2023 |
| Failure Date | March 6, 2023 |
| VIN | 3VV3B7AX7LM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.